The Truth About Big-Brand CRMs: Why They're Not Built for Your Business

March 21, 2024
 min read
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In the world of Customer Relationship Management (CRM), certain names dominate the landscape. You've likely heard of Salesforce, Hubspot, Zoho, Pipedrive, and Microsoft Dynamics 365.

These giants of CRM software are often hailed as the go-to solutions for businesses of all sizes. But are they really the best choice for your company's needs? At Vsimple, we believe it's time to shed some light on the reality behind these big-brand CRMs.

Let's start with a simple truth: these big-brand CRMs are not built to support businesses.

Despite their widespread use and industry-standard status, they fall short in providing the personalized solutions that businesses truly need. So why do companies continue to choose them? The answer is simple: familiarity and reputation.

When businesses are in the market for a CRM solution, they often turn to the names they've heard of or seen advertised countless times. It's easy to fall into the trap of thinking that these big-brand CRMs must be the best choice simply because they're well-known. However, the reality is far from it.

“I know a lot of people use Salesforce, but for a company our size and what we do with it, it was just too much. Vsimple allowed us to simplify the process.”
-Cody Savell, Assistant Sales Manager & Vsimple User @ TraxPlus

Big-brand CRMs are notorious for their complexity. These platforms are often packed with a plethora of features, many of which businesses either don't actually need or aren't properly taught to use. The result? Confusion, frustration, and a steep learning curve for users.

“All of the other products that are out there make you use two different products or systems. One to collect the information and then another one to track it. Being able to do them both at one time in Vsimple is helpful. Now things don't get lost and that we can communicate in Vsimple so that we don't lose valuable comments.”
-Susie Hood, Vsimple User @ Blue & Co.

These platforms are designed to be one-size-fits-all, catering to a wide range of industries and business models. As a result, they often end up feeling clunky and bloated, with features that are either irrelevant to your business or buried under layers of complexity.

“For our business and the way our processes are, HubSpot was just too bulky. It wasn’t seamless, it didn’t flow, and honestly, it wasn’t simple.”
-Haley Burge, Business Development & Vsimple User @ SprayTec

Moreover, the training and onboarding process for these big-brand CRMs leave much to be desired. Businesses are often left to figure things out on their own, relying on help articles and online forums to navigate the maze of features and settings.

Sure, they may offer some initial support during the onboarding process, but once you're up and running, you're largely left to fend for yourself. This lack of proper guidance only adds to the frustration and confusion, making it difficult for businesses to fully leverage the potential of their CRM system.

At Vsimple, we take a different approach. That's why we've developed vCRM+, a custom-tailored CRM solution designed to meet the unique needs of your business.

We understand that no two businesses are alike, which is why we take the time to work closely with each of our clients to create a CRM solution that fits their specific requirements.

Our vCRM+ solution is designed with simplicity and usability in mind. We understand that a CRM system should empower your team, not overwhelm them. That's why we focus on providing a streamlined user experience, with intuitive interfaces and only the features that you actually need.

Our team of experts is dedicated to providing comprehensive training and ongoing support to ensure that you get the most out of your CRM system. From personalized onboarding sessions to regular check-ins and troubleshooting assistance, we're here to guide you every step of the way.

So if you're tired of being just another number to a big-brand CRM provider, it's time to make the switch to vCRM+. Experience the difference that a CRM solution built for your business can make. Request a demo today to learn more about how vCRM+ can help your business thrive.

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