ProLift Supercharges Operations with Workflow Management Company

When you are a leader in material handling industry, delivering with speed and accuracy is an expectation. That’s why ProLift Toyota Material Handling—recipient of multiple President’s Awards for Toyota—implements lean operating principles across eight locations. But when company leadership noticed inconsistencies in the processing of orders and management of workflow, they knew they needed to drive improvement through the 450+ person workforce. They just needed the right partner.

Equipment Distribution
Louisville, Kentucky
8 locations
450 employees
200+ users

Decrease in email volume

Faster order processing time

increased operational efficiency

Biggest Needs

Design and implement standard operating procedures
Identify efficiencies and continuity across all business locations
Increase visibility across all departments

Solutions

Vsimple’s workflow management platform
Vsimple’s custom discovery, onsite activation and 24/7 customer support

What We Did

Vsimple standardizes the process across all locations which give them to opportunity to track and report against the process

"We did not have clear visibility to our sales activity, because every location had their own process. Vsimple offers us a systematic approach where one thread follows a transaction
through the whole process which has been a game changer for us in providing customer service excellence."

Mike, Toyota Lean Manger - Sales

At a Glance

After Vsimple’s customer success team immersed itself in ProLift’s processes and workflow,
the team identified numerous opportunities to gain efficiency in communication, approvals
and other critical steps in its business operations. The results are remarkable.

Increased operational efficiency

Reduction in order processing time