The what:

On-site or field incidents are a major pain. There’s health and safety implications, insurance and legal considerations, financial burdens and potentially damaging hits to company culture.

The why:

If you can’t track and manage the resolution of each, or understand key trends and causes over time, the multidimensional costs of safety incidents can skyrocket.

The how:

Creating a system for managing incidents by type not only accelerates the path to review and resolution, but also gives the organization valuable insights about what’s transpiring over time (and how it can be improved).

The what:

On-site or field incidents are a major pain. There’s health and safety implications, insurance and legal considerations, financial burdens and potentially damaging hits to company culture.

The why:

If you can’t track and manage the resolution of each, or understand key trends and causes over time, the multidimensional costs of safety incidents can skyrocket.

The how:

Creating a system for managing incidents by type not only accelerates the path to review and resolution, but also gives the organization valuable insights about what’s transpiring over time (and how it can be improved).

The results:

Faster resolution times, reduced liability and the ability to perform root cause analyses.

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"A lot of the pain had to do with incorrect sales orders coming in. We'd go to ship a product, and the salesmen never fixed it, and it was a thousand dollars more expensive than it should have been. We won't miss an order or have incorrect orders because of Vsimple. This will certainly pay for itself."

Matt Gruden - Toku
Toku America, Inc.

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