Incident Management

The Smart Incident Management Tool

Faster resolution times, reduced liability and the ability to perform root cause analyses.

Incident Management Solution

Turn 'oops' into Ops.

Creating a system for managing incidents by type not only accelerates the path to review and resolution, but also gives the organization valuable insights about what’s transpiring over time.

Starting any new product development effort requires a good baseline of data and info, such as budgets, launch dates, resource needs and more. 

We’ll configure your info fields, working with you to define which are required or optional.

Personalizing Your Views

Visualize your most important data in one place

As your business data evolves, it's important to have a dynamic perspective. Craft a tailored view that suits your needs perfectly.

We’ll set up custom views so your team members only see records relevant to them.

Flip between a universal view, a Kanban option or standard rows.

Process Management

Effortlessly coordinate your team's workflow

With real-time updates and progress tracking, you'll have complete visibility into your team's productivity. This means you can easily identify bottlenecks and take action to optimize performance.

We’ll create a digital assembly line by standardizing the steps of your process and tracking the time between each stage.

Moving between stages can trigger automatic assignments or notifications, like kicking off a sourcing effort or production trial runs.

Customized rules prevent unauthorized users from changing the stage or leaving out information that’s required to complete the step.

Relevant info and documents such as specifications or engineering drawings live within the record, so there’s never a separation between communication and information.

Reporting & Insights

Make data-driven decisions

Dashboards and analytics provide an extensive “lookback” so you can understand the root cause of any slowdowns or misses.

Vsimple’s dashboards unearth never-before-seen operational insights, such as days in stage or error rates.


Optional custom dashboards, calendar views, scorecards and more can take your analytics game to the next level.

Get Started with Vsimple

Getting started is simple. We'll build a customized instance for you in 24 hours, and launch with your business in days, not months.