THE PROBLEM
Disconnected systems and manual checkpoints
ORI is more than a commercial furniture dealer—they’re a strategic partner delivering highly functional and beautifully designed workspaces. But behind the scenes, their internal workflows weren’t keeping pace with their mission.
Sales, design, and operations teams worked across disconnected platforms. Project information was scattered in emails and spreadsheets, creating delays, confusion, and rework.
“We were looking for ways to become more efficient, how can we do something faster, how can we do it for a little less money.”
— Doug Edwards, IT Manager
THE TRIGGER
They needed a system that worked from start to finish
Leadership recognized that past tools had only solved pieces of the puzzle. They needed something more holistic; something that could bring visibility, consistency, and accountability to the entire project lifecycle.
THE SOLUTION
A single, end-to-end platform for projects
ORI partnered with Vsimple to build a customized project kickoff workflow; one that would eliminate silos and give teams exactly what they need, when they need it.
What changed:
All project data centralized in one system for easy access
Built-in checkpoints enforced process discipline across teams
Direct ERP integration for clean handoffs to ordering
Automated metrics and visibility aligned with ORI’s EOS model
Team-wide adoption through a user-friendly, collaborative rollout
THE RESULTS
Faster projects, happier teams, and a stronger business
Vsimple gave ORI the confidence, control, and efficiency they needed to elevate their client experience while cutting down on friction behind the scenes.
Work moves faster with fewer errors
Employees spend less time chasing information
Everyone knows where to go and what to do
Leadership gets live data, automated metrics, and total visibility
ROI was immediate and clear
“Everything we were told Vsimple would do, it’s done—and then some. We feel like there’s a huge ROI, so we couldn’t be happier with the relationship we have with Vsimple.”
— Doug Edwards
Company name
ORI
Industry
Commercial Furniture Dealer
Pain point
Fragmented workflows and limited visibility.
About the company
ORI is a leader in commercial furniture and interior solutions, helping businesses create inspiring and efficient workspaces. With a team of experts across design, sales, and operations, ORI partners with clients to deliver seamless project execution from concept to completion.
